Can I order floor mats directly from Lloyd Mats?
Yes, Lloyd Mats Store offers all Lloyd Mats products for all makes and models. Once you choose the mat product that suits your style and need, you will be directed to our easy to use floor mat design program for that product line.
Are my Lloyd Mats going to be the same shape and fit exactly the same as my original factory floor mats?
No. Lloyd Mats designs the shape and size of its mats independent of the factory mats. They are designed to cover as much of the exposed flat area of the vehicle’s floor as possible. In general, Lloyd Mats tend to be larger and cover more floor than original mats. It is possible that Lloyd’s mat shape is similar to the OEM factory mat, but they are not taken from any Original Equipment Manufacturer’s pattern.
Who do I contact for questions or help with my mat order?
The Contact Us button at the bottom of each page provides an email form for questions regarding order placement. You will receive a response within one business day of your email.
Who should I contact if my mats arrive and they do not fit my vehicle, are the wrong color, or I am otherwise dissatisfied with my order?
The Contact Us button at the bottom of each page provides an email form for comments or questions regarding mats received or on order. You will receive a response within one business day of your email.
Can I place Lloyd Mats over my factory or other floor mats?
No. In no circumstance should Lloyd Mats be used above or below any other floor mat in your vehicle. All Lloyd Mats are designed to be “stand alone” floor mats. Floor mat anchoring devices either installed by the vehicle manufacturer or provided by Lloyd, are designed to secure one layer of floor mat. Additional layers of mats may shift into a potentially unsafe position without anchoring. The correct fit of Lloyd Mats depends on being placed directly on the vehicle floor.
Do all Lloyd Mats come with floor mat anchoring devices?
All Lloyd driver mats and some passenger mats come with floor mat fasteners. For most vehicles, Lloyd Mats are compatible with the fastening systems installed by the vehicle manufacturer. When there is no factory installed mat fastening system, such as in older vehicles, or it is not possible to use the factory fastener, Lloyd provides its own proprietary mat fastening system.
Are Lloyd Mats made in the USA?
Yes, your Lloyd Mats will be custom built in our factory in Los Angeles, California. And all Lloyd Mats Ultimat product materials are made in the USA.
If my mats are still under warranty and I have a problem, who do I contact?
The warranty link at the bottom of the page provides detailed warranty information, as well as an email link to contact Lloyd Mats warranty department. Your original receipt showing date of purchase is required for all warranty claims.
Can I return mats from Lloydmatsstore.com?
Yes. LloydMats purchased from Lloydmatsstore may be returned for refund within 30 days after your receipt of order. Mats must be in new, unused condition. A 20% restock fee will be deducted from the refund made to your original form of payment. Shipping fees incurred for the original delivery, or return of the product, are not refundable.
Can I get a sample of the mat color before I place my order?
Please use the Contact Us link at the bottom of any page. Tell us which Lloyd Mat material and specify the color(s) by name from the mat design program. We will mail your color chips within two business days.